I haven't written a long blog in a while so I thought it was time to post this missive now that I've been living in London for 7 weeks.
I last tipped in a restaurant in December and I eat out 4 nights a week. So strictly speaking I do tip, when there's exceptional service and I want to say thanks (the last time was at Benedicts of Belfast) but so far I've been pretty unimpressed with London. Yet, some restaurants demand a 10% tip, there's no way to remove it from the bill and the service is pretty average.
I don't expect London to be cheap, but working in Whitehall, I can pop up the road from Downing Street and the Palace of Westminster and eat near the corner of Whitehall and Trafalgar Square at the Wetherspoons "Lord Moon of the Mall" for about a tenner including a drink. That's about as central as you can get, a stone's throw from where all the distances to London are measured and a few minutes walk from both the centre of government, theatreland, The Mall and The Strand. A decent (if somewhat basic) meal, a pint of beer and about a tenner. You pay at the bar so there's no tip added to the bill either.
Yet eat at a restaurant, even in more outlying areas such as Aldgate, Pimlico, Bayswater and so on and you'll usually pay over £20 for a meal for one in a restaurant for much the same meal. Eat in a pub, even a good one with "5 pints" on the website fancyapint.com and you get decent food, a drink and it's still around £10-£12. There's clearly a rip off market amongst restaurants who seem to think it's par for the course to whack on at least a 50% premium then look surprised when I don't want to pay the mandatory 10% surcharge on on top of that just because someone has carried a few plates 6 feet from the service hatch to my table then asked me if the meal was OK, cue reference to the "Maharaja Indian Restaurant", Queensway London which indulges in this nefarious practice.
Then you get the bill and have to ask for a VAT receipt. Usually this is some sort of semi-scribbled effort that if you're lucky has the total and the VAT number. Sorry, not good enough. Because goods are rated at different levels, in order to accurately know what the VAT amount is, you can't just guess that 17.5% was added on to the net amount. The receipt actually has to show the amount of VAT paid, just like the receipts I get when I shop in major supermarkets. So even if I was thinking of giving a tip for outstanding plate carrying to my table, the amount of tip I was going to leave has more than been eroded by the fact that the said restaurant is incapable of producing a proper VAT receipt with their VAT number on it, the total VAT paid and the total of the bill. There goes their "tip" - off to the VATman because of incompetency.
So if I get a square meal like I do in Benedicts of Belfast (the sort of food where people come from miles around to eat there) or even basic food such as Wetherspoons and pay £12 then I figure for a restaurant in an expensive area it's going to be around £15 including VAT, assuming I get a correct VAT receipt. I know it's economic to run a restaurant on that basis, the Lord Moon of the Mall in Whitehall shows it can be done for much less.
Any restaurant wanting £20 for the same and especially those with no VAT receipt have just used up my budget and gone over by a fiver. The tip has already been spent on overpriced food.
So that's what I don't tip (in London at least). It's so completely different in the US, where eating in restaurants is much cheaper, the portions are much bigger, the service better and you actually feel tipping is worthwhile and the server deserves it rather than in London where it's a surcharge on top of a rip off.
Comments?
By Craig Cockburn, IT Professional from Scotland. Digital Transformation, Agile Management, Politics and Social change
Total Pageviews
01 April 2008
Subscribe to:
Post Comments (Atom)
Popular Posts
-
An article on how Agile can sit alongside PRINCE2 and where DSDM Atern fits in. In 2007, I put "used an Agile/PRINCE2 development str...
-
Find me on LinkedIn https://www.linkedin.com/in/siliconglen/ Medium https://siliconglen.medium.com/ thanks Craig
-
Your profile indicates you have been contracting recently, therefore you will only be interested in contract work then? Incorrect. Thi...
-
BBC NEWS | Politics | £141m benefits computer shelved : "It is the latest in a long series of computer problems for the government....
-
The UK Government Digital Service (GDS) has just had a reboot . However will it be value for money and deliver its objectives? Will th...
-
Please visit this link . I used to run a PRINCE2 group on LinkedIn, but have now closed it (no point in duplication) Craig
-
I first promoted Demon in June 1992, the month they set up. I joined them as a customer the following year. This is the first time I have mo...
-
Why I won't be supporting England in the World Cup It's the sign of a nation that never really grows up that every 4 years we have t...
-
Introduction You may be wondering the significance of the three Scottish flags in the image. I took this picture a few weeks ago. I...
-
Dyson's motto is "100% suction all the time" or "The vacuum that doesn't lose suction". The consumers' assoc...
3 comments:
Glad to see this campaign is getting a bit of traction. Craig
In my case, if the service charge has already been added to the payment, I'd opt not to give them extra UNLESS I find their service nothing short of restaurant excellence.
beccles suffolk
Its bad enough that you have to pay Value added Tax on every dish you buy but they add a service charge of 10%. I wouldn't tip even if it was exceptional service.
wine australia
Post a Comment