Why is it that 14 years after search engines took off, and millions of pounds of research later that in 2008 you still can't do something as basic and necessary as typing in your postcode to find out where the nearest chemist is that opens on a Sunday?
Even the NHS don't publish this info online, yet somehow they manage to give it to their contact centre staff. Staff who require to know your name, address and date of birth to answer a query.
How is this data collection justifiable when the information should be freely available online?
You can't search for post offices open on a Sunday either!
Craig
By Craig Cockburn, IT Professional from Scotland. Digital Transformation, Agile Management, Politics and Social change
Total Pageviews
27 April 2008
Subscribe to:
Post Comments (Atom)
Popular Posts
-
Having been on hold to the Orange contact centre (I guess that's what you would call it, I might call it a non-contact centre) for appro...
-
An article on how Agile can sit alongside PRINCE2 and where DSDM Atern fits in. In 2007, I put "used an Agile/PRINCE2 development str...
-
In a breathtaking act of complete user ignorance, the so called new user experience of Windows Vista is now significantly harder to shut dow...
-
For some unknown reason Google has removed the very useful BlogThis feature from the Google toolbar. However if you want the BlogThis functi...
-
Trying a bit of reverse marketing here to see whether posting to Google Groups: uk.jobs.wanted and also to Ebay.co.uk in an unconventional...
-
Another government IT disaster. 10 years behind schedule, the Dunblane gun register is 'unfit for purpose' . The article also mentio...
-
The scene: A person on vacation walks into a late night store to buy some nuts. Present: The person, a shop assistant and a selection of ta...
-
Find me on LinkedIn https://www.linkedin.com/in/siliconglen/ Medium https://siliconglen.medium.com/ thanks Craig
-
There is only one time in the history of each planet when its inhabitants first wire up its innumerable parts to make one large Machine. Lat...
-
All In the last few months, I have seen the traffic to this blog rise to a reasonable level and there's been a lot of diverse comments a...
No comments:
Post a Comment