I sometimes have to deal with customers having a problem using a website and indeed tonight I found the Tesco.com site unbelievably slow. Rather than going through the eternal question and answer of "what browser are you using" "what version" "what ISP" and so on endlessly, I just went to Project IP and sent Tesco.com the same output that I get customers to send me.
Very useful, very thorough and helps everyone to knock off a few of the basics first and get closer to the real problem.
Popular Posts
-
Having been on hold to the Orange contact centre (I guess that's what you would call it, I might call it a non-contact centre) for appro...
-
An article on how Agile can sit alongside PRINCE2 and where DSDM Atern fits in. In 2007, I put "used an Agile/PRINCE2 development str...
-
The scene: A person on vacation walks into a late night store to buy some nuts. Present: The person, a shop assistant and a selection of ta...
-
Find me on LinkedIn https://www.linkedin.com/in/siliconglen/ Medium https://siliconglen.medium.com/ thanks Craig
-
Buy and sell anything online using Twitter for free. I thought this was worth a try. Twitter has taken off because it is short, simple, eas...
-
Dyson's motto is "100% suction all the time" or "The vacuum that doesn't lose suction". The consumers' asso...
-
Another government IT disaster. 10 years behind schedule, the Dunblane gun register is 'unfit for purpose' . The article also mentio...
-
I've been having a busy time over on the Cambrian House site lately. Check out my profile and the full set of awards I completed last ...
-
Argos (a top 5 e-commerce site in the UK ) reports on its website when you go to buy something: Remember, you don't need to register t...
-
Website Quality Report Follow the link to find out how this idea can allow people to rate bug free or buggy websites and shame buggy webs...
No comments:
Post a Comment