I sometimes have to deal with customers having a problem using a website and indeed tonight I found the Tesco.com site unbelievably slow. Rather than going through the eternal question and answer of "what browser are you using" "what version" "what ISP" and so on endlessly, I just went to Project IP and sent Tesco.com the same output that I get customers to send me.
Very useful, very thorough and helps everyone to knock off a few of the basics first and get closer to the real problem.
Popular Posts
-
An article on how Agile can sit alongside PRINCE2 and where DSDM Atern fits in. In 2007, I put "used an Agile/PRINCE2 development str...
-
Having been on hold to the Orange contact centre (I guess that's what you would call it, I might call it a non-contact centre) for appro...
-
I've been having a busy time over on the Cambrian House site lately. Check out my profile and the full set of awards I completed last ...
-
Dyson's motto is "100% suction all the time" or "The vacuum that doesn't lose suction". The consumers' assoc...
-
Find me on LinkedIn https://www.linkedin.com/in/siliconglen/ Medium https://siliconglen.medium.com/ thanks Craig
-
In contrast to my usual relaxed drive to work I was on the motorway today. Tailgaiting seems to have got worse. It's not enough to be ...
-
I first promoted Demon in June 1992, the month they set up. I joined them as a customer the following year. This is the first time I have mo...
-
Every time I go to the post office there's a queue. No matter how much they try and keep the queue length down, inevitably you get stuck...
-
It has always surprised me that in the US, where holidays are valued and children get about 6 weeks more annual holiday than the UK, that ad...
-
My article about Dyson's breakdown problems made the front page of reddit and hopefully this article on Bosch will do so too because m...
No comments:
Post a Comment